Market Trends: Rising Auto Insurance Rates

A small car and dollar banknotes

Various sources speculate that auto premiums will continue to rise throughout 2024, but not as swiftly as in the previous two years.

Auto insurance costs rose 22% between March 2023 and March 2024, according to the Bureau of Labor Statistics Consumer Price Index for All Urban Consumers. It was the largest unadjusted change since December 1976.

The 2024 index has shown signs of slowing, with reports that the Federal Reserve may cut interest rates in late 2024. However, auto rates will stay on the incline as insurance companies recover from losses due to extreme weather and the cost of vehicle repairs.

The cost of auto insurance will likely level off in 2025, although it will remain much higher than in the past. According to Bankrate, the national average for full-coverage auto insurance is around $2,500. In 2021, it was just over $1,600.

For now, auto insurance is in a hard market. Auto rates remain high while insurance companies remain selective about who gets the best rates. But you can try these strategies to secure better rates.

How can you lower your auto insurance premiums?

Contact your agent about discounts. Qualifying might be easier than you imagine. Ask about these potential savings moves:

  • Bundle your car and property insurance.
  • Pay the entire policy upfront instead of monthly.
  • Enroll in autopay.
  • Go paperless.
  • Try telematics. (Before you commit, ensure there are no penalties for driving errors or unenrolling from the program if you don’t like it. How this effects your insurance will differ by state.)
  • Get good student driver discounts.
  • Improve your credit score.
  • Raise your deductible. (You’ll pay a lower monthly premium but more out of pocket if you’re in an accident. Choose an out-of-pocket amount that works for your budget.)

Your independent agent can walk you through these options. Ask them to run multiple quotes with different discounts, deductibles and options. They can shop for better rates if they think you can get them. If you’ve had difficulty securing auto insurance, you might be better off staying with your current insurance carrier. Your agent can advise you on the best move for your situation.

Get an insurance quote before you buy your next car

If you’re in the market for another car, call your insurance agent before you sign the deal. Different makes and models come with different insurance price tags. Luxury or sporty models often cost more to insure because they cost more to repair or replace. Some electric cars also cost more to insure. Specific model years may cost more, too. It doesn’t mean you have to go with a car you don’t like, but you might change your mind about the kind of car you want once you know what the insurance will cost.

Why do your costs go up even though you’re a good driver?

Insurance rates go up for several reasons, and they don’t always have to do with your driving record. Usually, they go up during a hard market when insurance companies raise their standards and rates to compensate for the losses they incurred in previous years. It may seem unfair, but insurance carriers could go bankrupt if they didn’t raise rates to reflect the current conditions. Here are some reasons auto rates increase:

  • An increase in accident rates. High congestion in urban areas and increased distracted and impaired driving contribute to more accidents.
  • Higher medical costs from accidents involving injuries. The medical expenses associated with these claims have also been growing.
  • An increase in car prices and technology. Modern cars come equipped with features like backup cameras and collision warning systems, making them more expensive to repair or replace.
  • A rise in uninsured or underinsured drivers. When more drivers are uninsured, insurance companies pay more for accidents, especially when the payment would have come from the other uninsured driver’s insurance carrier.
  • Fraud. Scammers often stage accidents or exaggerate claims, increasing the overall cost. Policyholders absorb these costs.
Renewal pricing is often the best bet.

Your advisor can help find and discuss options on your current policy during the review process that can not only enhance your coverage to make sure there are no gaps, but also add updates and discounts that may help offset premium increases. These changes are often better than what you can receive by moving to a new carrier and in most cases the longer you stay with a carrier, the more options you will have to continue your relationship with that carrier after a loss or two. 

Call for an auto coverage review

Your insurance agent monitors the market for trends in auto insurance. They’re happy to help you stay updated about ways to save. If you have questions about protecting your automobiles, reach out to our Personal Insurance team.


This content is for informational purposes only and not for the purpose of providing professional, financial, medical or legal advice. You should contact your licensed professional to obtain advice with respect to any particular issue or problem. Please refer to your policy contract for any specific information or questions on applicability of coverage.

Please note coverage can not be bound or a claim reported without written acknowledgment from a OneGroup Representative.

Written content in blog post: Copyright © 2024 Applied Systems, Inc. All rights reserved.

How to Renovate Greener and Better

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Green building is an approach to design and construction that uses less energy, reduces waste and lowers the impact on the environment. 

All of the following are considered green:

  • Installing energy-efficient windows, solar panels, passive heating, energy-saving appliances, high-efficiency toilets and smart-home technology 
  • Recycling materials, such as reusing old timbers and salvaging cabinets
  • Saving the trees on your lot
  • Using environmentally safe materials in your flooring, plumbing, insulation or roofing 
Advantages of going green

If you’re interested in pursuing green building, speak to your insurance agent about coverage for ecologically friendly materials and systems. And look for an architect or contractor who has experience with Leadership in Energy and Environmental Design (LEED) or another green certification program. 

LEED is a set of ecological standards developed by the U.S. Green Building Council. LEED-built homes can earn a certificate demonstrating that they improve energy and water efficiency and reduce carbon emissions. 

The Green Building Council notes these benefits of going green:

  • Green buildings are less expensive to operate and have 20% lower maintenance costs.
  • Green buildings have higher resale value.
  • Green buildings expose their occupants to fewer toxins and improve indoor air quality.
  • LEED buildings reduce carbon output, water and energy usage, and waste.
Examples of green renovation

Here are some practical ways to incorporate green building into your home renovation project:

  • Look for ways to reuse materials rather than sending them to a landfill. For example, instead of ripping out your old kitchen cabinets, give them a facelift by refinishing the doors. You can also donate working appliances and light fixtures.
  • Take advantage of the Environmental Protection Agency’s (EPA’s) Energy Star program to find water heaters, furnaces, air conditioners, windows, clothes washers and dryers, and other appliances that save energy and are Energy Star certified. The Energy Star program can also measure energy consumption in your home and help you reduce energy costs.
  • Replace materials high in volatile organic compounds (VOCs) with low-VOC materials. The EPA has a list of materials that typically pose a risk to indoor air quality. These include paints and solvents, and materials manufactured with VOCs.
  • The Department of Energy estimates that heat transfer through windows accounts for 25%–30% of residential heating and cooling energy use. Even if you aren’t replacing your windows, you can still reduce energy costs by caulking, weatherstripping, and adding storm windows and awnings.
  • Add insulation to your attic, walls, floors and crawl spaces. The EPA recommends insulating attics to R-38. That translates to about 10–14 inches of insulation.
  • Replace your old lights with LED lights. Using timers and dimmers can save even more energy.
  • Install a smart thermostat to monitor your energy consumption and turn appliances off when they’re not in use.
Tax credits and insurance discounts

Check energystar.gov to see if your project is eligible for a tax credit. The Inflation Reduction Act provides federal tax credits and deductions for home improvements that reduce energy consumption. Eligible items include energy-efficient doors, windows and heat pumps.

In addition, the Residential Clean Energy Credit provides a 30% income tax credit for clean energy equipment such as rooftop solar panels, wind energy, geothermal heat pumps and battery storage. Your state may offer energy tax credits as well.

In some states, you can get an insurance discount for having a green home. Several insurance companies give a 5% discount for LEED-certified homes.

Some insurers also offer green endorsements to their homeowners policies. These can replace damaged appliances and building materials with Energy Star appliances and environmentally safe products. They may also pay to recycle debris.

Green endorsements usually limit replacement costs to a dollar amount or an additional percentage of your overall replacement costs. Or they may cover the expense of certifying or recertifying your house after a loss. Your insurance professional can help you select an insurer that provides a green discount.

Today, many Americans are exploring environmentally sustainable building practices. Consider reducing your home’s carbon footprint and using eco-friendly materials. You’ll be saving energy, and you may qualify for a tax credit or an insurance discount.

For more information

To learn more about making your property greener, please contact our personal insurance team by calling 1-800-268-1830 or through our website here.

This content is for informational purposes only and not for the purpose of providing professional, financial, medical or legal advice. You should contact your licensed professional to obtain advice with respect to any particular issue or problem. Please refer to your policy contract for any specific information or questions on applicability of coverage.

Please note coverage can not be bound or a claim reported without written acknowledgment from a OneGroup Representative.

Written content in blog post: Copyright © 2023 Applied Systems, Inc. All rights reserved.

8 Strategies for Addressing and Supporting Mental Health in the Workplace

This job has become too stressful for me!

Workplace mental health struggles aren’t just a personal matter. Research shows they also financially impact businesses.

According to a study published in the Journal of Clinical Psychiatry, unresolved depression costs the U.S. economy $210.5 billion in absenteeism, reduced productivity, extended leaves of absence and health care.

Mental illnesses can affect anyone, regardless of gender, culture, race, religion or socioeconomic status. A study in BMC Psychiatry estimates that 309 million people, or 4.4% of the world’s population, suffer from major depressive disorders.

But stigma and shame keep many employees from reporting depression and anxiety, making it difficult for employers and employees to get the help they need.

By addressing mental health head-on, you can improve outcomes for your employees and your organization.

Eight ideas

Leaders and HR officers are adopting new strategies to address mental health in the workplace. The following offer a blueprint to get started.

1. Make mental health resources easily accessible

Early intervention helps employees tackle personal and professional issues affecting their mental health.

Providing direct access to mental health is a concrete first step. Options include telemedicine, live video telehealth and in-person behavioral health care services. You can also direct employees to mental health services available through community programs. Community resources may include mental health emergency centers, access clinics, youth and family centers, support groups and suicide lifelines.

An employee assistance program (EAP) is another way to increase access to mental health services. EAPs are work-based programs that often include free and confidential assessments, therapy, referrals and follow-up services. They are completely anonymous and voluntary. Many businesses offer EAP services to employees and their family members.

Accessibility sometimes means going the extra mile for employees. Some organizations have created anonymous portals for employees to reach HR or managers in times of distress. Others train managers on how to identify signs of anxiety and depression. Tact and empathy are essential. As you work to increase accessibility, make sure your managers know how to show compassion and kindness when referring an employee to mental health resources.

2. Make employees comfortable taking time off

When an employee is feeling overwhelmed, taking time off work may be necessary. It should not bring them shame.

Supervisors can model healthy behavior by taking time off and encouraging their team members to do the same.

Say a manager notices an employee hasn’t taken a personal day in ages. The manager could point out the company’s benefits and remind the employee about work-life balance. The manager could also create a quarterly time-off reminder and team vacation schedule to encourage employees to use their vacation hours.

Managers and team leaders set the tone. When a leader takes time off, it reassures team members they can do the same. And openly talking about the importance of workplace mental health can empower employees to take necessary steps before they start to feel burnt out.

3. Update your policies and practices

Since the start of the COVID-19 pandemic, more employers have adopted flexible work policies and practices. Updating rules around paid time off, work hours, remote work, communication and leaves of absence has become a common tactic to improve workplace mental health.

Giving employees control of their schedules is a proven way to enhance mental health in the workplace. One study published in the International Journal of Environmental Research and Public Health showed that allowing employees to change their schedules decreased their likelihood of job-related stress by 20%. And it increased their job satisfaction by 62%.

Offering flexibility isn’t the only way to combat work-related stress. Some businesses have also eliminated performance reviews or framed them as informal check-ins. This strategy serves dual purposes: It removes a stressful, disliked practice in one-off performance reviews. And it adds more opportunities for supervisors to communicate with and support their employees.

As you refine your policies, keep employees informed about the changes. Unknowns are a huge source of stress and anxiety for workers. And remember to clearly define employees’ duties and responsibilities. This removes the element of surprise and avoids unnecessary stress.

4. Measure mental health

Accountability for your employees’ mental health is important, but it doesn’t have to be complicated.

An occasional pulse survey can tell you a lot about how employees are doing over time. Surveys give employees a way to highlight their concerns. They also help managers better understand and address workplace stressors.

One-on-one meetings are another way to gauge employees’ mental health. Encourage managers to build relationships with team members, set goals, review performance, and do mental health check-ins.

Train managers to follow the four A’s of stress management:

  • Avoid. Avoiding stressors isn’t about skirting responsibilities or job duties. It’s about preventing burnout. For example, allowing employees to take time off when they’re overwhelmed helps them step away from stress and recharge.
  • Alter. If you can’t avoid stress, alter how you handle it. For example, if two employees are struggling to get along, move their workspaces to create physical distance. Or if a major assignment is stressing out an employee, break it up into smaller, more manageable tasks.
  • Adapt. Some stressful situations can’t be avoided or altered. In those cases, managers and employees must find ways to adapt. For example, managers can set reasonable standards to help employees with perfectionistic tendencies.
  • Accept. Managers and employees must accept that some things are beyond their control. That might mean allowing employees to vent their frustrations, but then refocusing on the things they can control.

5. Offer mental and physical health benefits

Mental and physical well-being go hand-in-hand. With this relationship in mind, many companies take an integrated approach to addressing mental and physical health.

For example, some provide designated meditation and privacy areas. This gives workers a place away from noise and distractions. Even quick breaks can help employees recharge. Studies show that workplace meditation reduces stress, depression and burnout. Regular practice can also improve an employee’s attitude and job performance.

Offering free fitness, yoga or weight classes at the office is another way to improve employee morale and health. On-site classes give employees a chance to form social and emotional ties.

If you don’t have the space to host an on-site class, you can offer discounted memberships to clubs, gyms and mental health apps.

Whichever benefits you decide to offer, make every employee can easily understand and access them.

6. Encourage employees to unplug

A study published in the Journal of Affective Disorders showed a link between the number of hours an employee works and their risk of depression. Encouraging employees to have lives away from work shows you respect boundaries and value work-life balance.

A disconnect policy can help employees maintain that balance. This policy sets the expectation that employees should unplug after normal working hours. It also gives leaders and HR a chance to disconnect. Many times, when a manager stops responding to emails after business hours, employees do too.

7. Recognize employees

Your employees are your greatest asset, so let them know they’re valued.

An employee-of-the-month program or an annual award ceremony can be meaningful, but formal options aren’t required. An email highlighting an individual or a team can make a difference.

The key is to be genuine. And don’t just recognize the superstars. Showing appreciation to employees in different roles and levels of your organization can improve morale and encourage everyone to take pride in their accomplishments.

8. Be a supportive leader

Leaders set the tone for the workplace. A supportive leader tries to understand the needs and life experiences of others. Showing empathy creates bonds, increases understanding and improves communication. On the other hand, toxic leaders increase turnover, job dissatisfaction, anxiety and burnout.

Respect and empathy are requirements when addressing and supporting mental health in the workplace. Support for your employees should be applied at all levels of your organization.

Shifting perspectives on mental health

Employees have become increasingly aware of how their work life affects their well-being. A survey by the U.S. Department of Health and Human Services found 84% of respondents experienced at least one mental health challenge due to conditions in the workplace. And a survey by the American Psychological Association found 81% of workers wanted to leave their current employer for one that better supported their mental health.

As mental health and well-being take the spotlight, it’s critical to meet your employees’ needs with meaningful mental health resources, benefits and organizational support.

For help finding the right mental health strategy for your organization, reach out to our Employee Benefits team.


This content is for informational purposes only and not for the purpose of providing professional, financial, medical or legal advice. You should contact your licensed professional to obtain advice with respect to any particular issue or problem. Please refer to your policy contract for any specific information or questions on applicability of coverage.

Please note coverage can not be bound or a claim reported without written acknowledgment from a OneGroup Representative.

Written content in blog post: Copyright © 2023 Applied Systems, Inc. All rights reserved.

DOL Announces Change to Overtime Threshold

Two Women in Front of Dry-erase Board

There are new salary threshold increases starting in 2025.

On April 24, 2024, the United States Department of Labor (DOL) announced a long-anticipated final rule that greatly expands the number of U.S. workers eligible for overtime pay:

  • Effective July 1, 2024, the salary threshold will increase to $844/week (equivalent to $43,888 per year).
  • Effective Jan. 1, 2025, the salary threshold will increase to $1,128/week (equivalent to $58,656 per year).

According to the DOL, the July 1 increase updates the present annual salary threshold of $684/week ($35,568 annually) based on the methodology used by the prior administration in the 2019 overtime rule update. On Jan. 1, 2025, the rule’s new methodology takes effect, resulting in the additional increase. 

Additionally, the rule will adjust the threshold for highly compensated employees. Starting July 1, 2027, salary thresholds will update every three years; current wage data will be used to determine new salary levels.

What employers must do to prepare

If you have exempt employees earning less than the new threshold amounts, you will need to do one of the following:

  • Reclassify those employees as nonexempt (and therefore eligible for overtime pay)
  • Raise their pay (either twice — once for each applicable threshold — or just once to the Jan. 2025 level)

Note that the federal overtime rules represent a floor rather than a ceiling. Certain states and municipalities have overtime rules that are more generous to employees. Also, the new rule does not affect the current job duties tests for overtime pay, which must be satisfied before an employee can be declared exempt. 

The law firm Fisher Phillips has recommended tracking the hours of affected employees to better “understand the potential impact of converting to non-exempt status and to make an informed decision when the time comes.” You must also consider the impact on benefits. 

Need more information?

The DOL has released an informational page about the new final rule

To learn more about how the DOL’s new final rule will affect your business, and how to prepare, contact our Human Resources Consulting team.


This content is for informational purposes only and not for the purpose of providing professional, financial, medical or legal advice. You should contact your licensed professional to obtain advice with respect to any particular issue or problem. Please refer to your policy contract for any specific information or questions on applicability of coverage.

Please note coverage can not be bound or a claim reported without written acknowledgment from a OneGroup Representative.

Written content in blog post: Copyright © 2024 Applied Systems, Inc. All rights reserved.

Why Contractors Need Professional Liability Insurance?

Engineer Giving Advice On Kitchen Repair

As the lines between design, bid and build have blurred, contractors are finding their general liability coverage isn’t enough.

In the past, contractors didn’t need to be concerned about professional liability insurance. It was traditionally carried by architects, engineers and other design professionals for errors and omissions. But these days, construction companies must consider this coverage to complement their general liability insurance.

With contractors now performing design-build work, managing all aspects of a project, and accelerating completion through fast-track and collaborative delivery methods, the risk of professional liability exposure has increased.

As a result, contractors professional liability (CPrL) insurance is becoming essential for many contractors.

Even if you’re a small contractor, you may need CPrL. Any firm involved in the design of a project, or responsible for changes in the design, probably needs this coverage. Contractors can also be held liable for damages caused by third parties they hire or partner with, such as architects, engineers or surveyors.

The difference between general and professional liability

When considering whether to purchase professional liability coverage, it’s wise to review what your commercial general liability (CGL) policy or business owners policy (BOP) covers and doesn’t cover. CGL is a common coverage nearly every contractor carries. It’s also required on many construction projects. BOPs include CGL coverage but usually not professional liability.

CGL covers bodily injury and property damage caused by your company. This includes injuries to individuals, other than your employees, on job sites. CGL covers the cost of your legal defense and pays damages up to the limits in your policy if you are found liable. But CGL doesn’t pay for negligent or errant professional acts. For those, you need a professional liability policy.

Let’s consider a few potentially expensive claims that wouldn’t be covered by your CGL policy but could be covered by professional liability policy:

  • You hire an engineering firm to design the HVAC system for a building. The engineer makes a mistake in calculating the building’s HVAC needs, and the tenants can’t properly heat or cool the building. The owner sues you because the engineer didn’t have enough professional liability insurance.
  • You hire a cement contractor to design and pour the foundation of a building. You later discover the foundation wasn’t adequately reinforced and won’t bear the load of the walls. You have to tear down what you’ve built and repour the foundation.
Professional negligence and the limits of relying on others’ insurance

Professional negligence occurs when design services aren’t performed with the standard of care exercised by other design professionals performing similar services under the same circumstances. While many things could go wrong on a project due to professional negligence, most of them fall into three categories:

  • Design delegation — This is when you delegate design and other professional services to a subcontractor or third party.
  • Design error — This is when you make a design mistake or changes to a design that lead to damages. With many construction firms now offering design and build services, this is a significant liability exposure.
  • Construction management — This is when the owner hires you to manage the entire project, including the design work.

Design errors can be far more serious, life-threatening and expensive than other types of construction errors. Think about claims such as “sick building syndrome” where a contractor can be held liable for millions of dollars in claims from a poorly designed or improperly installed HVAC system.

While your architects, engineers and subcontractors should have their own insurance, most of them have liability limits of $1 million or less.  As a result, you may find yourself sharing a policy’s limit with other firms whose coverage comes up short. In addition, if your subcontractor terminates coverage after its work on your project is finished, you might not be covered for a future claim at all.

How to get coverage and what to look for

The good news is the insurance marketplace has responded to these risks with CPrL. CPrL continues to expand and broaden to accommodate changing liability exposures. You can purchase CPrL as a stand-alone policy or combine it with a GCL or an umbrella policy. As you might expect, a stand-alone policy allows for higher limits and has fewer restrictions. For example, if you have in-house designers, you may have to purchase a stand-alone policy.

Policies can be written on an annual basis to cover all of your operations or on a project basis to cover a specific job. CPrL covers your legal defense, settlement costs and judgments from claims of negligence, errors, omissions, inaccurate advice, failure to complete work or misrepresentation.

CPrL policies have dollar limits, which can be exhausted by high legal and settlement costs. Discuss the two main types of limits with your insurance professional: aggregate and occurrence. The aggregate limit is the maximum amount your policy will pay during the policy’s term, usually one year. The occurrence limit is the maximum it will pay for a single claim.

CPrL is not a standardized coverage, so terms and conditions vary from carrier to carrier. Here’s what CPrL policies typically cover, which can you also add by endorsement:

  • Your in-house design work
  • Design work you delegate to another party
  • Subcontracted design work under a design-build contract
  • Faulty workmanship by subcontractors when you manage the contract
  • Faulty self-performed work, including defective products and materials
  • Third-party and first-party indemnity coverage
  • Pollution coverage
  • Rectification/mitigation of a negligent act that would otherwise lead to a professional liability claim

Remember that most CPrL policies are written on a claims-made basis. In this type of coverage, only claims that are made while the policy is in force will be insured. Since errors and omissions might not be discovered until after your project is complete, you’ll need to keep your policy in force for an extended period.

For large projects, a controlled insurance program, or “wrap-up,” may be worth considering. Wrap-ups ensure adequate insurance coverage for all of the parties on the project. They are managed by the general contractor or owner.

You can reduce your liability risk by properly vetting your designers and having a well-documented work process. Make sure those you hire are bonded and insured, carry their own professional liability insurance and understand the scope of work in their contract. Institute a formal process for change orders and meet regularly with the owner to keep lines of communication open.

Professional liability is a complex and continually evolving risk in construction. Ask an insurance agent or broker who specializes in the construction market to review your exposure and recommend an appropriate level of liability coverage. With rising legal costs and increased project responsibility, CPrL is becoming an essential part of a contractor’s insurance program.

Learn More

To learn more reach out to our Risk Management Team.


This content is for informational purposes only and not for the purpose of providing professional, financial, medical or legal advice. You should contact your licensed professional to obtain advice with respect to any particular issue or problem. Please refer to your policy contract for any specific information or questions on applicability of coverage.

Please note coverage can not be bound or a claim reported without written acknowledgment from a OneGroup Representative.

Written content in blog post: Copyright © 2024 Applied Systems, Inc. All rights reserved.

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2024 Salary Projections Remain High

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The labor market changed significantly at the end of 2023.

Nineteen out of 20 key industries in the U.S. experienced hiring declines. Hiring overall dropped 23.8% from its 2022 levels. Job growth slowed in October to about half the level of every other month in 2023.

As companies are trimming staff or leaving positions open, fewer employees are searching for new jobs. While workers still expect significant increases in compensation, the marketplace may no longer demand big bumps to retain workers.

Average hourly earnings rose 4.1% in 2023, but wage growth also slowed dramatically as the year wrapped up. Wage increases as a whole dropped every month since April. Clearly, the labor market is cooling. Still, salaries will likely remain higher than historical averages due to continued labor competition and inflation. Several key surveys of industry execs indicate what they are planning to do with wages:

  • The Conference Board forecasts a 4.1% increase in wages. This is lower than 2023 but well above 3% pre-pandemic increases.
  • Mercer projects a 3.5% merit increase and a 3.9% total salary increase for nonunion workers.
  • Payscale’s annual salary budget survey forecasts a 3.8% wage increase in 2024.
  • WTW forecasts a 4% wage hike.

As you design your 2024 compensation strategy, keep the following trends top of mind.

Finding top talent is still a challenge

Wages have always been a blend of historical pay rates, competitive market conditions and the available talent pool. Despite layoffs and downsizing in the fourth quarter of 2023, more employers say they expect increased hiring activity in early 2024, according to a ManpowerGroup survey. Three-quarters of employers still report having difficulty finding qualified skilled talent, although that has slightly lessened from 2023’s number.

The compensation data company Payscale asked employers why 2024 budgets include higher pay increases than previous years. Most employers cited the continued labor shortage.

  • 65% cited increased competition for labor.
  • 34% said it reflected a change in compensation philosophy or competitive positioning.
  • 27% pointed to improved economic conditions or performance.
  • 17% reported the previous year’s increases were lower than normal.

While wages are trending higher, they are not the only area being impacted in this labor market. Most employers said they are offering various strategies to find, attract and recruit talent. Many are putting work flexibility above wage increases. According to ManpowerGroup, 65% of executives said they are offering greater flexibility in work schedules, while 30% said they are increasing wages.

The workforce is experiencing major generational shifts

In 2024, nearly a quarter of the entire workforce in the U.S. will be 55 or older. At the same time, Generation Z is entering the workforce at a rapid clip. Different generations have different ideas of what’s important.

In a multigenerational workforce, you can’t assume everyone wants or is motivated by the same things, notes the management services company ADP. It’s essential to meet the unique needs of your employees as they reach different phases of their professional and personal lives.

This creates challenges for companies that have traditionally had one set of rules for everyone. A Baby Boomer planning for retirement has drastically different needs than someone just entering their working years. While policies must treat everyone fairly and equitably, offering different benefits that appeal to different generations can help offset concerns about wage increases. It can also provide incentives to attract and retain workers.

This doesn’t mean tiering wages or offering different benefits based on age. Instead, it means providing a range of options to accommodate multiple generations and evolving your approach. For example, pay transparency and equity have become significant issues.

Pay transparency and pay equity are paramount

For older workers, talking about pay in the workplace was a taboo subject. That’s changing. It’s more common to see pay ranges in job ads. In fact, it’s mandated in several states, and many job seekers expect this information upfront.

Disclosure can help attract more candidates and weed out those who would not accept such wages. At the same time, pay transparency can create significant issues if salaries aren’t equitable within an organization. In 2024, pay equity is essential.

2024 is a time for recalibration

Salary increases may be slowing, but you can expect wages to continue to rise in 2024. Even if there is an economic downturn, continuing inflationary pressures and labor competition will push salaries upward.

As you navigate this landscape, the key will be to balance competitive compensation with benefits that cater to the diverse needs of today’s multigenerational workforce.

For more information

To learn more, reach out to our Human Resources Consulting team.


This content is for informational purposes only and not for the purpose of providing professional, financial, medical or legal advice. You should contact your licensed professional to obtain advice with respect to any particular issue or problem. Please refer to your policy contract for any specific information or questions on applicability of coverage.

Please note coverage can not be bound or a claim reported without written acknowledgment from a OneGroup Representative.

Written content in blog post: Copyright © 2023 Applied Systems, Inc. All rights reserved.

Developing an Effective Primary Care Strategy

Female Doctor with a Senior Patient

Engaging your employees with primary care providers leads to health and business gains.

Employees enjoy physical and mental health improvements through preventive care and consistent, coordinated health management. Your organization benefits from a culture of wellness, better employee health and productivity, and reduced medical costs.

Tapping into these gains requires a primary care strategy. An effective approach increases employee access to and usage of primary care. The following considerations can help you implement or enhance your strategy.

Identify your needs and budget

The first step for creating a primary care strategy is understanding your employees’ health needs, challenges and preferences. Employee surveys and health risk assessments can provide valuable insights.

Look for barriers such as affordability, gaps in care or coverage, limited provider options, transportation challenges and caregiving responsibilities.

Tailor your primary care offerings to your employees’ needs. These may include:

  • Coverage for different life stages, such as pregnancy and maternal care, mammograms and colonoscopies
  • Dependent health issues
  • Chronic conditions
  • Demographic health issues related to age, gender or sexuality

Understanding demographic differences is essential. Individuals are more likely to seek care and be satisfied with their care when their providers have similar backgrounds and characteristics, reports HR Executive. Finding a provider of a similar race or ethnicity can reduce visits to the emergency room and overall health care costs.

Once you understand your employees’ needs, explore solutions that fit your budget. Options for primary care services include:

  • Traditional fee-for-service community primary care providers
  • Direct primary care with a monthly or annual fee
  • Virtual primary care
  • Retail clinics
  • On-site or near-site clinics

Work with your benefits adviser to understand each option’s services and potential savings. In some cases, such as community primary care and virtual options, you may want to combine solutions.

Select providers

High-quality providers are essential to your primary care strategy. Consider providers’ medical qualifications and experiences. Examine their costs against the services and value they provide. Examine their ability to match your workforce’s needs from a preventive care, managed health and diversity standpoint.

You may also choose to form partnerships with local clinics. Many employers develop relationships with primary care providers who have a track record of meeting organizational health goals.

Expanding provider selection is typically better than reducing options. Disrupting established relationships with primary care providers can undermine your strategy. Employees who lose access to a trusted primary care provider may delay finding a new one, leading to worse health outcomes.

Ensure access

Primary care access is another critical factor. Work with providers who have multiple locations and offer flexible appointment times and days. Consider telemedicine if your employees work remotely or are dispersed throughout geographic areas. Virtual options can expand the diversity of your providers. If your budget allows, on-site or near-site clinics can increase access and convenience.

An inclusive primary care strategy expands access to your entire employee population, including high-risk employees with chronic conditions and mental health challenges. Ensure your in-person and virtual care providers communicate and work together. This integration enhances primary care treatment and avoids duplicate testing or drug prescriptions.

Educate employees on the medical importance and cost savings associated with primary care and preventive services. Regularly communicate how and where to access services. Emphasize the purpose and benefits of your primary care strategy and the role employees play in its success.

Integrate care

Integrate your primary care strategy with other employee benefits, such as your wellness offerings and employee assistance program. Ensure your primary care providers work with your vendor programs related to chronic conditions, family planning, wellness, mental health and other holistic health issues. Patient navigation services can help employees take advantage of health care options that enhance their primary care.

Create incentives

Your primary care strategy hinges on employee usage. Encourage your employees to be part of the solution by incentivizing primary care. Offer wellness perks such as gym memberships or online fitness classes to employees who engage with their primary care providers. Your plan design can also reduce premiums, deductibles or out-of-pocket costs for nonpreventive primary care. (Note: Regulations may preclude this option for high-deductible health plans.)

Monitor and evaluate

An effective primary care strategy requires ongoing evaluation. Create metrics such as provider access, percentage of employees participating in primary care and health outcomes. You can also measure improvements to aggregated, anonymized health data from health risk assessments. Examples include blood pressure, glucose levels, triglycerides, smoking habits and physical activity. Hold vendors accountable for performance guarantees.

Evaluations should also include legal considerations. Work with your legal counsel and benefits adviser to examine compliance with the Affordable Care Act and other federal, state and local health care laws.

Develop your strategy

To further explore primary care solutions, talk to your insurance broker or benefits adviser. They can help you examine your employee and business needs and provide in-depth details to inform your strategy. 

For more information

If you have questions about developing a effective primary care strategy, reach out to our Employee Benefits Consulting Team.


This content is for informational purposes only and not for the purpose of providing professional, financial, medical or legal advice. You should contact your licensed professional to obtain advice with respect to any particular issue or problem. Please refer to your policy contract for any specific information or questions on applicability of coverage.

Please note coverage can not be bound or a claim reported without written acknowledgment from a OneGroup Representative.

Written content in blog post: Copyright © 2023 Applied Systems, Inc. All rights reserved.

8 Ways to Keep Your Home Safe While You’re on Vacation

Mid adult white couple and kids leaving their home with luggage to go on vacation, full length

A vacation offers a cherished opportunity to get away from it all and just unwind.

You don’t want to undo all that relaxation by coming home to discover a break-in, broken pipe or worse! Here are some simple yet important steps you can take to protect your home.

  1. Install a security system. Homes without a professionally monitored security system are 300 times more likely to be burglarized, according to the FBI. Since most break-ins involve the use of force, a home security system can be a useful deterrent by alerting the authorities in the event of a trigger.
  2. Turn off the water. During the summer, turn off the main shut-off valve if no one will be home. This keeps toilets from overflowing, pipes from leaking and outside spigots from being used and left running. During the winter, you can shut off the water but be careful how much you lower the temperature in the house so the pipes don’t freeze. The Insurance Institute for Business and Home Safety recommends draining the pipes before leaving for an extended period of time.
  3. Hold the mail. It’s a small thing, but an important tipoff to would-be burglars. Stop your mail and newspaper. Or if you have a trusted neighbor, have them pick it up for you.
  4. Give the illusion someone is home. Consider installing a motion-sensing light outside of your home. In addition to putting interior lamps on timers, you can also put one on your television to create the typical flickering lights of a family at home. If you are away for over a week, arrange to have your lawn mowed or snow removed in case of a storm. Also avoid posting on social media that you will be away from home.
  5. Adjust the thermostat. During the summer this will save you some money on utilities, but don’t set it back so far that the plants wilt from the heat. In the winter, be careful not to set it too low. The American Red Cross recommends not setting the thermostat below 55 degrees Fahrenheit in the winter to prevent freezing, and to maintain the same temperature both day and night.
  6. Unplug high-value electronics. Even if your high-end electronics are plugged into a surge protector, it’s still wise to unplug them in case a severe storm hits. Widescreen televisions, computers, sound systems and small appliances like toasters and coffee makers can still be damaged if a bolt of lightning strikes nearby or there is a power surge.
  7. Disconnect your garage door. Tech-savvy thieves have been known to hack into garage door opener codes, and some openers (depending on the brand) can be opened with a universal remote.
  8. Pick up that hidden key. Criminals will always look for that hidden key, and they will find it!  Give your spare key to a family member, friend or trusted neighbor.

By adding a little pre-trip planning for your home, you can spend more time enjoying that hard-earned vacation and less time worrying.

For more information

If you have questions about protecting your home when you’re away, homeowners insurance, or travel insurance, reach out to our Personal Insurance team.


This content is for informational purposes only and not for the purpose of providing professional, financial, medical or legal advice. You should contact your licensed professional to obtain advice with respect to any particular issue or problem. Please refer to your policy contract for any specific information or questions on applicability of coverage.

Please note coverage can not be bound or a claim reported without written acknowledgment from a OneGroup Representative.

Written content in blog post: Copyright © 2023 Applied Systems, Inc. All rights reserved.

The Importance of a Safety Data Sheet Program

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Protecting the health and safety of your organization and your employees.

Safety data sheets (SDS) are documents that provide detailed information about the properties, hazards, and safe handling practices of hazardous substances. A safety data sheet program is a mandatory structured approach adopted by organizations to manage safety data sheets for hazardous chemicals used or stored in the workplace.

The key components of an SDS program typically include:

  1. SDS Collection: Ensuring that the organization obtains and maintains the relevant SDS for all hazardous chemicals used or present in the workplace.
  2. Centralized Database: Establishing a centralized database or system to store and manage the SDS, allowing easy access for employees who need to refer to the information.
  3. Accessibility: Making the SDS readily available to all employees who handle or work with hazardous chemicals, either in physical or electronic format.
  4. Employee Training: Providing training to employees on how to interpret and use the information provided in the SDS to handle hazardous chemicals safely.
  5. SDS Updates: Regularly reviewing and updating the SDS database to ensure that the most current and accurate information is available.
  6. Compliance: Ensuring that the organization adheres to relevant regulations and standards regarding the management and accessibility of Safety Data Sheets.

A well-implemented SDS program is a key component of an organization’s overall workplace safety program, ensuring the well-being of employees, residents, and the environment. It helps employees understand the potential hazards associated with the chemicals they work with and enables them to take appropriate precautions to protect their health and safety. These programs also aid in emergency response planning and spill control measures in case of chemical incidents.

Contact Us

For more information, please contact Risk Management Consultant Todd Goodman at TGoodman@OneGroup.com.

What is an NEP?

Factory Worker Welding

A National Emphasis Program (NEP) is a temporary specific hazard awareness program in which OSHA focuses their resources on.

These hazards can be seen in the general industry or can be in targeted industries. For example, in 2021 OSHA issued an NEP on Covid-19 which covered general industry, and then was revised to focus on the healthcare industry as they were at the most risk for exposure. The NEPs will provide directives for employers to follow that ensure workers are protected from the focused hazard. OSHA inspections will typically focus on industries with the highest exposures to the hazard that is identified in the NEP.

In addition to a National Emphasis Program, regional OSHA offices can develop Local Emphasis Programs (LEP) as well. For example, as of October 2023, Region II which covers New Jersey, New York, Puerto Rico, and the Virgin Islands, implemented an LEP focused on construction work sites with a purpose “to identify and reduce or eliminate hazards at local construction projects.” This LEP outlines that programmed (OSHA planned) inspections will be determined through collecting local information regarding construction projects and will identify which establishments (addresses) they will inspect. OSHA will also continue their unprogrammed (unplanned) inspections after a trigger such as a fatality or catastrophe, complaints, or referrals.

When do these temporary plans expire?

It depends on the plan. Some can be in effect for one year, while others can be in effect for multiple years. The LEP on construction work sites is not due to expire until September 30, 2028.

What are the current NEPs and LEPs in place that could impact a construction site?

In addition to the LEP of construction work sites: 

  • NEP – Combustible Dust – started in January 2023 with no expiration date.
  • NEP – Falls – started in May 2023 with no expiration date.
  • NEP – Outdoor & Indoor Heat-Related Hazard – started in April 2022 with a planned expiration of April 2025.
  • NEP – Respirable Crystalline Silica – started in February 2020 with no expiration date.
  • LEP – Noise Hazards – started October 2019 with a planned expiration date of Sept 2024.

This names a few, but there can be more depending on the type of construction a business is doing. The OSHA.gov website lists out all the NEPs and LEPs and provides resources to comply with these emphasis programs.

What should a company do if an OSHA compliance officer arrives?

There are several actions that a company can take to ensure a smooth visit from OSHA whether it is programmed or unprogrammed. We recommend having a written plan on how to handle this type of encounter. The compliance officer is there for a reason and the company should do their best to be cooperative and professional. The officer will want to do the following:

  • Review records including a health and safety program, OSHA records and may request specific information. Only give the officer what they are requesting, nothing more. During a physical inspection, the officer should always be accompanied by a company representative and only shown what needs to be inspected. During this time, the company representative should document everything the officer does including what they are inspecting (take pictures of what they take pictures of), what they are saying, and any other actions. The company representative should be cooperative, and in charge of the inspection. OSHA is ultimately a visitor at your location, there to look at something specific.
  • When OSHA Interviews include employees, answers should be honest, to the point and only using knowledge-based answers (no guessing or making assumptions). The compliance officer is entitled to interview employees privately, however if the interviews are within the company representative’s presence, the conversation should be documented.  

At the end of the visit, there should be a closing conference in which the officer will provide a list of potential violations. Ensure you understand the list and the reasons why the officer is identifying those violations. Again, document everything and keep it all on file.

What happens if OSHA has found violations?

Ultimately, fines will be assigned to the company. As of 2024, OSHA has increased the maximum penalty costs to $16,131 per violation in serious, other-than-serious, and posting requirements violations categories. Failure to abate violations result in a fee of $16,131 per day beyond the abatement date. Willful or repeated violations are a fee of $161,323 for each violation. 

Also, as of January of 2023, OSHA has issued an expansion on their Instance-by-Instance (IBI) citations which essentially means if an employer has multiple violations, those citation fees will be individualized instead of being grouped together as they might have been in the past. This can lead to very hefty fees for a company.

What are the most common types of violations in construction?

OSHA does release an annual report of the top 10 most frequently cited standards. The last report published was for 2022 and includes construction specific standards of fall protection, ladders, scaffolding, fall protection training, and eye/face protection.  

Where can a construction company find resources to help them comply with OSHA standards?

The OSHA and Department of Labor websites offer resources, compliance assistance and training that can help a business position themselves for success. While it does feel like showing your cards, these services are there to help businesses keep their employees safe.

OneGroup is available to assist in a variety of ways. The Risk Management department answers compliance questions, research answers to issues, and can provide resources for specific hazards. All OneGroup clients have access into our Risk Management Center, a web-based portal of safety and risk management tools including trainings, templates, and toolbox talks.

Learn More

To learn more reach out to Megan Coville and Paula DeStefano at MCoville@OneGroup.com and PDeStefano@OneGroup.com.


This content is for informational purposes only and not for the purpose of providing professional, financial, medical or legal advice. You should contact your licensed professional to obtain advice with respect to any particular issue or problem. Please refer to your policy contract for any specific information or questions on applicability of coverage.

Please note coverage can not be bound or a claim reported without written acknowledgment from a OneGroup Representative.

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