Best Practices for Administering Final Paychecks

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When an employee leaves your organization, one of your final orders of business is to cut their last paycheck. The legal requirements for how and when a departing employee must be paid vary by state. Learn how to manage your compliance obligations.

When an employment relationship ends, the employer might be left with questions about final pay:

  • When is the final paycheck due?
  • How must the employee be paid?
  • Can equipment or other supplies the employee failed to return be deducted?
  • Can salary advances be deducted?

Note that federal law does not require employers to cut a departing employee’s paycheck right away. But some state laws may, according to the Department of Labor. Thus, the first step in determining your compliance obligations is to look at applicable state laws governing the timing and manner of issuing final pay.

When an organization and its employees are based in the same state, the laws governing the employment relationship are pretty clear. But with the increase in remote work, it’s not uncommon for an employer to have employees in multiple states. A common misconception is that the laws of the state in which the employee is based govern the employment relationship. This isn’t always the case.

According to Trimboli & Prusinowski, this type of situation requires a “choice of law” analysis of the individual circumstances to determine which state law governs. To get ahead of potential choice-of-law questions, figure out which state law is likely to take precedence and address this in your employee handbook and any applicable employment agreements. Consult with counsel as needed.

A closer look at obligations under state law

Some states don’t have laws mandating the timing of final pay: Alabama, Florida, Georgia and Mississippi. In these states, Epstein Becker Green (EBG) recommends issuing final pay on the next scheduled payday.

Other states have highly specific laws governing final pay, and failure to adhere to these laws can lead to high penalties and lawsuits. For example, in California, final pay is due within 72 hours of a resignation and immediately upon termination. If the employee gives over 72 hours’ notice before resigning, the final paycheck must be given on their last day of employment.

Here are some questions organizations should be prepared to address when reviewing applicable state laws:

  • Does the nature of discharge have any impact on the timing of the final paycheck? In other words, does it make a difference if the employee quit, was laid off or was fired?
  • What happens if wages are owed because of a temporary layoff or suspension due to a labor dispute?
  • Are there any specific requirements regarding the manner of payment?
  • If an employee requests to be paid by mail or another method, does the organization have to honor that request?
  • Does the law address how unused or accumulated vacation, annual leave, holiday leave, paid time off (PTO) and bonuses are to be paid?
  • What penalties could the organization face for failure to comply with applicable laws?

Keep in mind that this list is not exhaustive. Rather, these questions are intended to get you thinking about the types of issues you may need to address.

Note that if state law is silent on issues like whether unused time is earned and payable to departing employees, see what your employee handbook says.

According to Wade Herring II, a partner at Hunter MacLean, accrued PTO constitutes earned compensation in California and must be included in the final payment. But in Georgia, an organization’s internal policy dictates how to handle this.

State laws can be tricky, but educating yourself now can help you avoid compliance missteps in the future.

Deductions from final pay

Another issue to contend with is how to recover money a departing employee owes to the organization. If an employee refuses to return a piece of equipment, the knee-jerk reaction may be to deduct the cost of the item from their final paycheck. But that’s a bad idea, reports EBG.

Most states do not permit these types of deductions unless there’s a written agreement between the employer and employee outlining rights and responsibilities concerning equipment.

If you find yourself in this situation, the best course of action is likely to forget about it, unless the cost of the equipment, uniform or other item justifies taking the employee to court. Still, pursuing that avenue may not be worth the organization’s money or time, according to EBG.

With respect to salary advances, federal law doesn’t bar this type of deduction, but applicable minimum wage requirements still apply. And state laws may have specific limitations, so it’s best to seek legal counsel before attempting any kind of salary deduction.

Withholding expense reimbursements

Another question employers often have is whether they can withhold reimbursement for expenses. This is also a potentially litigious issue, so you should proceed with caution when attempting to withhold reimbursements.

The first question to ask is whether reimbursements should be counted as wages under applicable law, notes EBG. While the Fair Labor Standards Act does not classify reimbursements as wages or include them in the regular rate of pay for calculating overtime, employers need to be careful not to make improper deductions that could bring an employee’s pay below the required minimum wage.

If you are considering withholding expense reimbursements to offset the cost of property an employee fails to return, tread carefully. For example, Jones Day cites an amendment to the Illinois Wage Payment and Collection Act requiring employers to reimburse all “necessary expenditures or losses” that occur during the scope of employment, unless certain exceptions apply:

  • The employee’s negligence causes the loss.
  • The loss is due to normal wear.
  • The loss occurs due to theft that’s not the result of the employee’s negligence.

Illinois, California, Iowa, Massachusetts, Montana, New Hampshire, North Dakota, Pennsylvania, South Dakota and Washington, D.C. also have laws addressing expense reimbursements. If the question of withholding reimbursements arises, Jones Day recommends consulting with a local labor and employment attorney.

A knowledgeable attorney can explain whether state law speaks to this issue and if any case law, state labor department regulations, opinion letters or other guidance may be instructive as to how to proceed.

Get familiar with state law

Final paycheck administration generally falls under state law, so becoming familiar with the requirements of applicable state laws can save your organization valuable time and reduce the risk of legal missteps.

Contact us

For support on this topic contact our OneGroup HR Consulting team.

This content is for informational purposes only and not for the purpose of providing professional, financial, medical or legal advice. You should contact your licensed professional to obtain advice with respect to any particular issue or problem. Please refer to your policy contract for any specific information or questions on applicability of coverage.

Please note coverage can not be bound or a claim reported without written acknowledgment from a OneGroup Representative.

Written content in blog post: Copyright © 2024 Applied Systems, Inc. All rights reserved.

Navigating Medicare with a Loved One

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As our loved ones age, many of us find ourselves stepping into new roles as caregivers and advocates.

Caring for a loved one enrolled in Medicare or approaching Medicare eligibility can be overwhelming. We understand the importance of making informed decisions to ensure they are well protected and join you in supporting those you care most for.

Understanding Medicare

Medicare is a federal health insurance program primarily for individuals aged 65 and older. It consists of different parts, each covering specific services:

  • Part A: Covers inpatient hospital stays, skilled nursing facility care, hospice care, and some home health care.
  • Part B: Covers certain doctors’ services, outpatient care, medical supplies, and preventive services.
  • Part C: Medicare Advantage Plans, offering additional benefits through private insurance companies.
  • Part D: Covers prescription drug costs.
Preparing for Enrollment

Whether your loved one is approaching Medicare eligibility or considering changes to their current plan, it’s important to be prepared. Here are some steps to consider:

  1. Educate Yourself and Your Loved One: Understanding the different parts of Medicare and what they cover is essential. Attend informational sessions, read up on Medicare resources, and consider consulting with a local Medicare advisor.
  2. Review Current Health Coverage: Assess your loved one’s current health insurance and how it will work with Medicare. Some may need to transition from employer-sponsored plans, while others might have retiree health benefits that interact with Medicare.
  3. Gather Necessary Documents: Ensure you have all the required documents for enrollment, such as your loved one’s Social Security number, birth certificate, and any relevant health insurance information.
  4. Mark Important Dates: Be aware of key enrollment periods, such as the Initial Enrollment Period (IEP) and the Annual Enrollment Period (AEP), to avoid late enrollment penalties and ensure timely coverage.
Choosing the Right Plan

Selecting the right Medicare plan can be daunting. Here are some tips to help:

  1. Assess Health Needs: Consider your loved one’s current and anticipated health needs. Do they require frequent doctor visits, specialized care, or specific medications?
  2. Compare Plans: Use the Medicare Plan Finder tool to compare different plans based on coverage, costs, and provider networks.
  3. Consult with a Local Advisor: A Medicare advisor or counselor can provide personalized guidance based on your loved one’s unique situation.
Supporting Your Loved One

As a caregiver, your role is crucial during this transition. It’s important to be patient and understanding, as this is a significant change for your loved one and they may feel anxious or confused. Staying organized by keeping track of important documents, deadlines, and communications related to Medicare can be very helpful. Encouraging open communication by regularly checking in with your loved one about their health needs and any concerns they may have about Medicare can also make a big difference.

Navigating Medicare can be complex, but with the right preparation and support, you can make informed decisions that best suit your loved one’s needs. By staying informed and organized, you can help ensure they receive the care and coverage they deserve, making this transition as smooth as possible.

At OneGroup, we’re here to help. Our Medicare specialists can sit with you and your loved one to review their current Medicare plan, discuss options, and provide personalized guidance. This guidance is completely complimentary. Whether you want to discuss Medicare Parts A, B, additional coverage options, or just talk through needs and questions, we’ve got you covered.

For more information

Click here to get in touch OneGroup’s Medicare team for more information. 


We are not a government agency. We are licensed insurance agents who discuss insurance programs such as Medicare Advantage, Medigap, and Medicare Part D Prescription Drug Coverage. Any information we provide is limited to those plans we do offer in your area. Please contact Medicare.gov or 1-800-Medicare to get information on all of your options.

This content is for informational purposes only and not for the purpose of providing professional, financial, medical or legal advice. You should contact your licensed professional to obtain advice with respect to any particular issue or problem. Please refer to your policy contract for any specific information or questions on applicability of coverage.

Please note coverage can not be bound or a claim reported without written acknowledgment from a OneGroup Representative.

The Evolving Landscape of Surety Bonding in 2025

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The surety bonding market is experiencing significant changes, driven by various economic and legislative factors.

By Ron Metcho

As we move through 2025, several key trends and developments are shaping the future of this essential industry.

Federal Initiatives Boost Demand

One of the most notable drivers of growth in the surety bonding market is the influx of federally funded projects. The Infrastructure Investment and Jobs Act (IIJA) and the Broadband Equity, Access, and Deployment Program are injecting substantial funds into infrastructure projects across the United States.

These initiatives are creating a robust demand for surety bonds, as contractors and developers seek to meet the bonding requirements for these large-scale projects.

Market Trends and Challenges

The global surety market, valued at $18.19 billion in 2023, is projected to grow to $27 billion by 2030.

The growth is fueled by increased construction activities, resulting in a corresponding increase in the need for surety bonds. However, the surety industry is also facing challenges. Rising construction costs, a limited skilled labor pool, and supply disruptions have negatively affected the construction industry and its profitability. The surety industry loss ratios may be impacted by these factors as well. Additionally, there is a noticeable increase in fraud, which also negatively affects surety loss ratios and prompts stricter underwriting requirements.

Legislative Impacts

Recent legislation, such as the Inflation Reduction Act (IRA) and the CHIPS Act, are also influencing the surety market. These laws are driving demand for surety bonds through increased infrastructure and technology projects.

The Surety & Fidelity Association of America (SFAA) has been actively educating lawmakers about the importance of surety bonds, ensuring that these requirements remain a critical component of federal projects.

Future Outlook

Looking ahead, the surety bonding market is expected to continue its growth trajectory. The combination of federal funding, legislative support, and the ongoing need for infrastructure development will sustain the demand for surety bonds. However, market participants must navigate the challenges posed by inflation and fraud to maintain profitability and stability.

The surety bonding market is at a pivotal point, with significant opportunities and challenges on the horizon. By staying informed about current trends and adapting to the evolving landscape, industry stakeholders can ensure they are well-positioned to meet the demands of the future.

Connect With the Team

We understand that these challenges can significantly impact your business operations and profitability. At OneGroup, we are committed to providing the support and expertise you need to navigate these changes. Our team is here to help you secure the bonds you need and offer guidance on best practices to mitigate risks. Contact our Surety Team to discover tailored solutions for your surety needs.


This content is for informational purposes only and not for the purpose of providing professional, financial, medical or legal advice. You should contact your licensed professional to obtain advice with respect to any particular issue or problem. Please refer to your policy contract for any specific information or questions on applicability of coverage.

Please note coverage can not be bound or a claim reported without written acknowledgment from a OneGroup Representative.

Evolving Trends in Employee Wellness Programming

Team building, stretching and a team of business people in the office to workout for health or mobility together. Exercise, fitness and training with an employee group in the workplace for a warm up

Discover what’s trending up and down in wellness programs as organizations seek to maximize their investment in employee well-being.

As an employer, you understand the importance of wellness programming for the health and well-being of your employees and organization. However, changes in work environments and employee expectations have made it more difficult to determine which investments will pay off.

Employee participation and engagement have always driven the success of wellness programming. But the industry news site HRMorning notes this metric has become more challenging to measure with dispersed workforces.

Hybrid work models and rising health care costs demand new approaches to wellness initiatives. The following trends suggest a movement toward wellness programs that employees can access at any time and from any location.

Trending up

Research across industries and countries suggests more companies are investing in anytime, anywhere wellness programming. The following areas are seeing investment growth as companies aim to meet employees where they are:

  • Disease management
  • Mental health
  • Financial well-being
  • AI wellness solutions
Mental Health

According to the wellness platform Wellable, more than 90% of employers are investing more in mental health benefits. Components include telemedicine, lifestyle spending accounts, stress management, and training in resilience, mindfulness, and meditation. 

Mental health is the fastest-growing investment in wellness programming. Wellable points to driving forces such as post-pandemic expectations, disruptive current events and changing work environments.

The corporate wellness solutions company Wellhub highlights growth in digital detox initiatives. Some employers incentivize employees to step away from their screens to improve work-life boundaries, improve personal communication and enhance face-to-face collaboration. Potential solutions include:

  • Scheduling indoor or outdoor walking meetings
  • Holding team chats in a breakroom or another space away from laptops, desktop computers and phones
  • Taking group stretching or chair yoga breaks
  • Offering company merchandise in exchange for giving up social media for a week
Financial well-being

The wellness provider Soothe notes how financial stress affects employee well-being. Growing offerings include personalized financial planning and counseling. Employees also value financial education on budgeting, investments and retirement planning.

A rise has been noted in additional financial well-being benefits such as:

  • Emergency savings benefits
  • Caregiving benefits
  • Tuition assistance
  • Student loan repayment

These offerings empower employees to feel more in control of current and future finances. Reducing financial stress helps employees focus more on work and personal health.

AI wellness solutions

AI is spreading to wellness programming. HRMorning reports 68% of employees would rather discuss workplace stress with AI technology than their manager. And 80% would consider using a robot therapist or counselor.

AI can be a source of stress as employees worry about job displacement. But it also offers several advantages in well-being solutions. It allows employees to discuss their concerns in a neutral, judgment-free space that avoids typical personal or social constraints. AI technology is also available 24/7 and can send automated health reminders.

Soothe predicts that next year will see a jump in the following strategies:

  • Wearable devices monitoring health conditions in real time and sending alerts when needed.
  • AI-powered health coaching based on employees’ personal needs and goals
  • Virtual reality programs leading guided meditations and fitness workouts
Disease management

Wellable notes a 12% increase in the percentage of employers investing more in disease management programs. Popular components include weight management, health risk assessments and chronic disease management.

Around 40% of employers reported increased spending on weight management. Demand for weight management drugs continues to grow. Some employers require employees to participate in weight management programs to access drugs such as Ozempic and Wegovy.

Investments in health risk assessments doubled this year. These assessments help prevent and identify risks. Employees can see better outcomes by catching health challenges sooner, and your health plan can save on long-term costs.

Chronic disease management for diabetes, high blood pressure and other conditions is also growing. Disease management programs often include screenings, patient education, treatment coordination, follow-up care and ongoing monitoring.

Trending down

Wellable also highlights wellness programming receiving fewer investment dollars. These solutions reflect the changing workplace and rise in off-site employees. Examples include:

  • On-site fitness offerings
  • Biometric screenings
  • Free food
  • Health fairs

Investments in wellness platforms have also been decreasing this year. But interest in customizable wellness programming remains strong. Instead of using wellness platforms, more organizations are tailoring their benefits plans to meet their employees’ needs. Integrating wellness into your workplace culture can reduce the need for external platforms or programs requiring extra steps for employee participation.

Wellness programming remains a priority

Ongoing investments suggest wellness benefits remain crucial to organizational success. According to Wellable, only 4% of organizations decreased their investments in wellness solutions this year. Just over half maintained their budgets, and 45% increased their investments.

Most organizations intend to implement at least one strategy to improve the affordability of their wellness programs. In addition, most say they genuinely care about employee well-being.

Wellness investments can pay off through healthier employees and higher retention. Gallup reports employees are 69% less likely to seek a new job if their employer cares about their well-being.

Have questions?

For more information on wellness programs, reach out to our Employee Benefits team and we’ll be happy to help. We can help you examine your current offerings and explore new solutions. OneGroup can also support your efforts to establish wellness program investment criteria, vendor selection, best practices and metrics for success.


This content is for informational purposes only and not for the purpose of providing professional, financial, medical or legal advice. You should contact your licensed professional to obtain advice with respect to any particular issue or problem. Please refer to your policy contract for any specific information or questions on applicability of coverage.

Please note coverage can not be bound or a claim reported without written acknowledgment from a OneGroup Representative.

This content is for informational purposes only and not for the purpose of providing professional, financial, medical or legal advice. You should contact your licensed professional to obtain advice with respect to any particular issue or problem.

Copyright © 2024 Applied Systems, Inc. All rights reserved.

WEBINAR: Self-Funding Health Benefits 101

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Maximize the Impact of the Webinar: Materials and Highlights

BPAS and OneGroup are subsidiaries of Community Financial System, Inc. (CFSI). CFSI is a diversified financial services company that is focused on four main business lines – banking, employee benefit services, insurance services and wealth management services.

This content is for informational purposes only and not for the purpose of providing professional, financial, medical or legal advice. You should contact your licensed professional to obtain advice with respect to any particular issue or problem. Please refer to your policy contract for any specific information or questions on applicability of coverage.

Please note coverage can not be bound or a claim reported without written acknowledgment from a OneGroup Representative.

Welcome Vinse Delmage to OneGroup!

Blue Bldg

Get to know the latest addition to our leadership team.

We are excited to share that Vinson (Vinse) Delmage has joined OneGroup as Regional President, Western New York and Senior Vice President, Insurance Placement.

Vinse brings over 25 years of experience in the insurance industry, with a proven track record in driving regional growth and managing broker relations.

In his new role, Vinse will focus on expanding OneGroup’s presence in Western New York and leading the Insurance Placement and Carrier Management team. As Regional President, he will drive growth by leveraging his strong relationships in the region. Additionally, he will provide strategic and direct management to the placement team, ensuring consistent service, improving processes, and building expertise in various specialty lines.

“I am excited to join OneGroup and contribute to its growth and success in Western New York. Together, we will build on OneGroup’s strong foundation, ensuring we deliver exceptional value and superior service to our clients at every opportunity,” said Vinse Delmage.

“We are thrilled to welcome Vinse Delmage to our team,” said Pierre Morrisseau, Chief Executive Officer and President at OneGroup. “Vinse’s wealth of knowledge, experience, and strong relationships in Rochester and Western NY will expand and enhance our client experience. Vinse’s strategic vision and dedication will greatly contribute to our success and operational excellence.”

We look forward to the positive impact Vinse will bring to our team and the continued growth and success of OneGroup in Western New York.

Vinson Delmage AD Circle White 030525

Vinse Delmage, Regional President, WNY and Senior VP, Insurance Placement


This content is for informational purposes only and not for the purpose of providing professional, financial, medical or legal advice. You should contact your licensed professional to obtain advice with respect to any particular issue or problem. Please refer to your policy contract for any specific information or questions on applicability of coverage.

Please note coverage can not be bound or a claim reported without written acknowledgment from a OneGroup Representative.

Office Workers Need Workplace Safety Training, Too

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Believe it or not, all employees need safety training, even if they seem secure behind their desks. Here are some things to keep in mind.

As an employer, you are required to provide a safe and healthful working environment, according to the Occupational Safety and Health Act General Duty Clause. And this is true even if you run a seemingly low-risk office. At a minimum, you must provide some basic training and mitigate all known safety hazards.

There are even better reasons to be proactive when it comes to workplace safety:

  • Improved worker morale and productivity
  • Lower insurance premiums
  • Avoiding fines, legal fees and medical expenses
Direct costs of workplace injuries

Strains and sprains are common workplace injuries. The average direct cost of a workplace sprain is $30,798, according to the Occupational Safety and Health Administration (OSHA) Safety Pays estimator. Direct costs are easily quantifiable because they are invoiced expenses related directly to the injury such as medical and hospital bills, workers’ compensation premiums and rehab or physical therapy expenses. These expenses may be reimbursed by insurance or tax write-offs.

The indirect costs (lost productivity) associated with workplace injuries are often even higher.

Indirect costs of workplace injuries

For a workplace sprain, the average indirect cost is $33,535, according to the Safety Pays estimator. Indirect costs are difficult to quantify because they are expenses that occur indirectly due to the injury and the ripple effects can be wide. These expenses are not normally reimbursed by insurance or tax write-offs.

Together, the direct and indirect costs of one workplace sprain come to $64,022. That’s quite a hit to the office supplies budget.

A safety program is a proven way to reduce workplace injury, increase employee morale and perceived value, mitigate risk, reduce workers’ comp premiums and protect your operations bottom line.

Safety training — office hazard areas and employer liability exposures

Workplace safety training is important for lots of reasons unrelated to OSHA citations, but it’s important to remember that OSHA fines are always a possibility. OSHA has fined employers for active shooter events, workplace violence incidents, bloodborne pathogens exposures and ergonomics violations under the General Duty Clause. As an employer, you must look at your office from the perspective of potential hazards and risk mitigation in the areas of:

  • Hazard communication (chemicals used in the workplace)
  • Basic first aid (and how to safely administer it)
  • Exposure to bloodborne pathogens (using universal precautions for first aid and cleanup)
  • Slip, trip and fall hazards (keeping the workplace free from clutter and walkways open)
  • Disinfecting measures in the office space (reopening and COVID-19)
  • Personal protective equipment (PPE)
  • Back strain prevention/safe lifting techniques
  • Portable ladder safety
  • Active shooter response
  • Workplace violence prevention
  • Emergency exits and escape routes
  • Disaster planning and plan rehearsal
  • Fire safety
  • Fire extinguisher safety
  • Driver safety (for employees who run errands or meet clients)
  • Employment law (wrongful termination, legal hiring)
  • Workplace discrimination
  • Abuse and anti-harassment policy
  • Cyber liability exposure (preventing cyber hacks)
  • Workplace ethics

Talk to your insurance broker or agent about risk management and safety training programs. They may have solutions for you.

Safety training compliance — keep records

Keep track of your employee safety training completion records. If you use an online training system, your recordkeeping obligations may already be met since the system usually tracks completion records automatically. If you do in-person training, you’ll need sign-in sheets that include the date, employee names and signatures, and the name of the training. You should also keep a copy of any materials or handouts used in case of an audit.

A safety committee can generate employee buy-in

Establish a safety committee at your office. The committee can meet annually to review your safety measures and written safety programs (required for offices with 11 or more employees).

Make health and safety a way of life at your business just like you might for benefits wellness program incentives. This kind of employee buy-in can shift the workplace culture to a mindset of safety.

It pays to be proactive

Insurance underwriters are often interested in auditing business safety and compliance training programs because they have an investment in your risk planning. They like to see that you’re reducing your potential for risk exposure because this may decrease your policy claims. A solid training program also shows a good faith effort and that you take safety seriously. This can go a long way in the event of an audit or lawsuit.

Ask your insurance professional about safety training resources

Talk to your insurance agent about risk management and safety training compliance solutions. Even if you have no training in place, your agent can help! They can be an invaluable resource for employers who want to stay ahead of the risk curve but don’t know where to start.

Looking for more information

Looking for help with this topic? Please contact our Risk Management team.

This content is for informational purposes only and not for the purpose of providing professional, financial, medical or legal advice. You should contact your licensed professional to obtain advice with respect to any particular issue or problem. Please refer to your policy contract for any specific information or questions on applicability of coverage.

Please note coverage can not be bound or a claim reported without written acknowledgment from a OneGroup Representative.

Written content in blog post: Copyright © 2024 Applied Systems, Inc. All rights reserved.

What You Need To Know About Form I-9 and E-Verify

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As a U.S. employer, you have responsibilities under immigration law related to hiring and retaining employees. Learn about employment eligibility verification, remaining in compliance and where to go for help. 

As a U.S. employer, you must verify the identity and employment authorization of every person you employ and pay.

The Immigration Reform and Control Act (IRCA) requires you to complete and retain Form I-9, Employment Eligibility Verification. IRCA prohibits you from hiring or employing individuals, including U.S. citizens, who are not authorized to work in the U.S. It also requires you to verify employees’ identities and employment authorizations.

Completing Form I-9

All U.S. employers must ensure Form I-9 is properly completed for each individual they hire to work in the U.S. This includes citizens and noncitizens.

  • Your employees must complete Section 1 and provide acceptable documents proving their identities and authorizations to be employed in the U.S. The list of documents they may provide as proof can be found on the last page of Form I-9.
  • You (or your authorized representative) must complete Section 2. You must first examine the documents employees have presented to determine if they appear genuine. Then, you must record the document information on the form.

You are also required to keep the form on file so it can be inspected by authorized government officers if necessary.

To obtain a copy of Form I-9, access a list of approved documents and learn more about the process, visit I-9 Central.

Form I-9 for remote hires

You must still complete and submit Form I-9 if you hire remote employees. Section 2 requires an in-person review of the documents submitted by the employee, regardless of their location. 

A temporary rule allowing you to review documents virtually was enacted because of the COVID-19 pandemic. That rule expired July 31, 2023.

U.S. Citizenship and Immigration Services (USCIS) allows you to appoint a company-authorized representative to review the documents. This can work well if your HR team is in a different state and you don’t have anyone else on staff in that area. If you choose to name an authorized representative to review eligible documents:

  • Create a policy clearly stating who may act as an authorized representative. This may include notaries public, attorneys, accountants, HR professionals, librarians, bank employees, etc. These individuals should be familiar with Form I-9 procedures and understand the importance of completing the form correctly.
  • Give clear instructions on how to complete the form. These may be written or electronic. Include the phone number of someone on your team who can answer questions and provide direction as needed. It’s important to note that a notary public does not need to notarize Form I-9, nor do they need to sign the form. Also, keep in mind some states have special laws regarding the completion of Form I-9. For example, California requires the person completing the form to be bonded as an immigration consultant.
  • Establish a review process for all Forms I-9 completed by an authorized representative. Omitting or transposing information, accepting the wrong documents, or not collecting photocopies of documents as required can lead to missed deadlines and noncompliance with Department of Homeland Security (DHS) requirements.

Online options for completing Form I-9 remotely

Several online systems and third-party vendors can capture the information on Form I-9 for you. With these systems, all you have to do is invite the newly hired employee to log in to the system and complete Section 1. The employee then schedules an appointment with a nearby agent to complete Section 2.

Start this process as early as possible. You still have to meet the submission deadline of three business days after the employee’s hire date.

E-Verify

E-Verify is a free online system for employers to further verify employees’ eligibility to work in the U.S. This program is administered by the Social Security Administration (SSA) and USCIS. It is available in all 50 states. 

E-Verify is a voluntary program. However, some states require you to use it. And if you have certain federal contracts, you may have to use it as a condition of the contract. 

If you are enrolled with E-Verify, you create cases based on information from an employee’s Form I-9. The system then electronically compares that information to records available to SSA and DHS.

You will usually receive a response within seconds. This response either confirms the employee is eligible to work in the U.S. or indicates they must take further action.

For more information, visit the E-Verify website.

E-Verify compliance issues

E-Verify has its own compliance requirements. For example, you must complete the E-Verify process within three business days of the employee’s hire date. In addition, you must try to eliminate all errors or tentative nonconfirmations (TNCs).

A TNC is issued when information submitted on Form I-9 is incorrect. If a TNC occurs, you must notify the employee and guide them through the steps they must take to correct the form. This may include directing the employee to visit the local SSA office or contact DHS.

If you consistently file E-Verify submissions late or have many TNCs, DHS may send you a compliance notice email. This email is designed to educate you and ensure you understand E-Verify requirements. If you receive too many notices, inquiries regarding your employment verification process may follow. Worst-case scenario, you may be referred to another government agency with enforcement authority.

Ensuring compliance

Follow the procedures laid out in IRCA. This will help confirm you are hiring and employing individuals who can verify their identities and are authorized to work in the U.S. It also helps you avoid civil fines and criminal penalties for violations.

Criminal violations include engaging in a pattern or practice of hiring undocumented noncitizen, recruiting undocumented noncitizen or referring undocumented noncitizens for a fee. Civil fines may be assessed if you:

  • Knowingly hire an undocumented noncitizen
  • Knowingly continue to employ an undocumented noncitizen 
  • Recruit an undocumented noncitizen
  • Refer an undocumented noncitizen for employment for a fee 
  • Commit document fraud and/or abuse

Discover more about compliance with IRCA and E-Verify, and learn the steps you can take to ensure your organization meets all legal requirements and avoids penalties.

For more information

If you have questions about Form I-9 or E-Verify, contact our OneGroup HR Consulting team. We can help you navigate the system and ensure you have the appropriate policies to remain compliant. We may also be able to refer you to an attorney specializing in immigration law if you have specific cases in question.

This content is for informational purposes only and not for the purpose of providing professional, financial, medical or legal advice. You should contact your licensed professional to obtain advice with respect to any particular issue or problem. Please refer to your policy contract for any specific information or questions on applicability of coverage.

Please note coverage can not be bound or a claim reported without written acknowledgment from a OneGroup Representative.

Written content in blog post: Copyright © 2024 Applied Systems, Inc. All rights reserved.

Electric Insurance Company acquired by Riverstone International

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If you’re a policyholder of Electric Insurance Company, you may have recently received a notice that your insurance policy will not be renewed.

We understand this can lead to stress and confusion when it comes to making sure you’re properly covered.  You may be left wondering, what’s next?

Why is Electric Insurance Company not renewing policies?

Electric Insurance Company has decided to stop renewing certain policies for several reasons. The company has been sold to RiverStone International, which specializes in managing legacy and discontinued businesses. As a result, they are withdrawing from personal lines insurance. Following the acquisition, Electric Insurance will no longer offer auto, home, boat, or personal umbrella insurance, affecting all personal lines customers. Plymouth Rock Assurance has acquired the renewal rights for Electric Insurance’s personal lines policies in several states, including Massachusetts, New Hampshire, Connecticut, New Jersey, New York, and Pennsylvania. Additionally, General Electric’s decision to split into three separate public companies—focusing on aviation, energy, and healthcare—has led to the divestiture of Electric Insurance, making it impractical for GE to maintain an internal insurance subsidiary.

What happens next?

Electric Insurance company has transferred the renewal rights of the policies they’re no longer writing to another carrier, Plymouth Rock Assurance. If your policy has been impacted by this change, you can choose to work with Plymouth Rock Assurance or another carrier.

Receiving a non-renewal notice can be unsettling, but there are steps you can take to ensure you remain covered:

  1. Review the Non-Renewal Notice: Understand the reasons behind the non-renewal to address any issues.
  2. Shop Around: Compare quotes from multiple insurance providers to find a better fit. (An independent agent can do this for you.)
  3. Maintain Good Insurance Practices: Ensure you maintain your property, adhere to policy terms, and avoid filing small claims that could increase your risk profile.
  4. Contact your agent: If you have an agent, they may already have a plan in place. They should be able to answer your questions, advise next steps, and guide you through the process.
Questions?

If you want to discuss and understand your options, OneGroup can help. We’re an independent agency that writes with over 250 companies in personal and business insurance. We will get to know you, review your policy and look for options that best suit your needs, all with no obligation. To get started or contact our personal insurance team


Proper Delivery Methods are Paramount for Notifying Participants About Plan Information

Page of the Book with title Employee Retirement Income Security Act ERISA

Use this as a guide to distributing health and welfare notices and disclosures.

Employers sponsoring and administrating ERISA group health and welfare plans are responsible for providing many notices and disclosures to eligible employees and participants. All these notices contain important plan information. Improperly distributing your notices or not documenting your delivery methods exposes you to statutory penalties. 

Moreover, a participant or beneficiary could sue you if a notice was not delivered correctly and timely, and they suffered financial harm as a result. While ERISA-exempt sponsors of church or government plans don’t have to follow ERISA notice distribution requirements, doing so is a best practice.

This deep dive addresses:

  • The general rules for distributing ERISA notices to employees
  • The exception for delivering COBRA notices
  • The statutory penalties for noncompliance
  • Best practices
Notice distribution methods

As a plan sponsor, one of your basic fiduciary duties is that you must timely and accurately communicate plan information to eligible employees, participants and beneficiaries. You must do this in a manner that is reasonably calculated to ensure receipt. In a world where human resources departments and management are tied to their smart phones, it’s easy to assume that communicating notices electronically is compliant. However, this assumption is false and could be a costly miscalculation.

The Department of Labor (DOL) regulations contain a safe harbor under which you may use electronic means to distribute certain notices as long as you’ve satisfied certain conditions.

Electronic delivery safe harbor

To use the electronic delivery safe harbor, the employee must have electronic access as an integral part of their daily work duties. Merely having access to an email account or the intranet does not qualify for the electronic delivery safe harbor.

For all other employees, you must obtain affirmative opt-in consent. This includes providing detailed instructions on accessing notices, hardware/software requirements, and withdrawing consent. The electronic system must ensure the notices remain accessible for a reasonable time and are in a format that can be retained or printed.

When you distribute or post a notice electronically, you must notify participants that a plan notice has been delivered. You must also explain:

  • its significance
  • where it’s posted or how it was delivered
  • who they can contact to receive a hard copy free of charge

You can use electronic communication, such as an email to the address on file. Or you can use paper, such as a mailbox stuffer or newsletter article. The important thing is you must tell employees each time a notice is posted or distributed electronically.

Hard-copy delivery methods

For employees who do not meet the safe harbor criteria or have not consented to electronic delivery, you must use alternative methods to ensure distribution compliance. 

The general rule for delivering notices is the method must be reasonably calculated to ensure participants and beneficiaries receive it. The Department of Labor (DOL) does not mandate a specific delivery method but provides examples of acceptable ones, including:

First-class mail (USPS): The most common method is first-class mail. This is generally considered sufficient for ensuring delivery.

Certified mail: While not required, certified mail provides proof of delivery and is useful for high-risk or critical disclosures, such as COBRA notices.

Hand delivery: You may distribute notices directly to employees at the workplace, provided you do this consistently and reliably. However, placing notices in a break room is not sufficient.

Statutory penalties for noncompliance

Each ERISA notice has per-day statutory penalties attached for noncompliance. Many of them are routinely adjusted for inflation. The baseline penalty is $110 per day per participant. The COBRA notice has a double penalty attached, one under the Tax Code and one under ERISA. Each of these is calculated per day per participant. Additionally, failing to provide the DOL any requested notice triggers yet another penalty.

Accordingly, it is imperative that you implement sound, documented procedures based on best practices for distributing notices.

Best practices for distributing notices

For employees who meet the electronic delivery safe harbor criteria, consider the following best practices:

  • Test delivery systems. Periodically verify that electronic systems are functioning properly and employees can access required notices.
  • Monitor acknowledgments. Use tracking systems to confirm receipt (e.g., delivery receipt) and engagement with the notices (e.g., read receipt).
  • Request personal email addresses. Request a nonworkplace email address in addition to your employer-provided email.
  • Alert recipients when new notices are posted if you post them on an intranet or company website. Reminders alone are not sufficient. Conduct periodic reviews or surveys to confirm employees have accessed the notices.

For employees who do not meet the safe harbor criteria, such as those without regular electronic access or who decline consent, incorporate the following best practices. Also develop a written policy and procedure for documenting compliance.

  • If you choose paper delivery, use direct mail to deliver required disclosures to employees’ home addresses. Ensure that documents are sent in a timely manner and tracked if necessary.
  • If you distribute your notices in person, hand them out during in-person meetings, onboarding sessions or other workplace gatherings. Have employees sign an acknowledgment form upon receipt and include all notices that were passed out during the meeting.
  • Hybrid approach: Combine electronic and physical delivery methods to ensure you’ve reached all employees. For instance, send an email notification and a hard copy for those without confirmed access.
  • Tailored communication plans: Develop a tailored communication strategy for nondesk employees, field employees and remote workers to ensure they receive important plan information.
COBRA exception

Although COBRA applicability is beyond the scope of this article, it is worth noting that there are separate rules for delivering COBRA notices. 

Under the COBRA regulations, qualified beneficiaries who reside at different addresses must each receive their own set of COBRA notices. This ensures every qualified beneficiary is informed of their COBRA rights.

If you are subject to COBRA, include the following in your notice distribution processes:

  • If qualified beneficiaries (e.g., a spouse or dependent children) live at a different address from the covered employee or each other, send separate COBRA notices to each qualified beneficiary’s last known address.
  • Send COBRA notices to the most recent address on file for each qualified beneficiary. In situations like divorce, legal separation or children moving to college, ensure COBRA notices are sent to the appropriate addresses. Keep your records up to date, including dependent addresses. This is particularly important in cases of divorce.
  • Deliver COBRA notices by first-class mail, certified mail or an equivalent method. You must ensure the delivery method is reasonably calculated to ensure receipt.

In addition to the statutory penalties described above, failure to provide COBRA notices to each qualified beneficiary at their separate address may result in:

  • An extended COBRA continuation period
  • Liability for medical expenses that would have been covered under COBRA
  • Lawsuits for failure to comply with COBRA requirements
Checklist for delivering notices

Use this checklist to ensure compliance with the DOL’s electronic delivery safe harbor and to address delivery to all other employees.

Step 1: Confirm employee eligibility for safe harbor

  • Confirm which employees have electronic access as an integral part of their job duties.
  • For those without workplace access, secure written opt-in consent for electronic delivery during open enrollment or employee onboarding. Include clear instructions on accessing notices, provide information on hardware/software requirements, and inform employees of their right to withdraw consent at any time.

Step 2: Establish a compliant electronic delivery system

  • Ensure the system can confirm receipt of notices (e.g., tracking or acknowledgment features).
  • Verify notices are accessible for a reasonable period and can be retained or printed.
  • Provide a contemporaneous notice of electronic delivery, clearly identifying the significance of each notice.
  • Periodically test the system to ensure functionality and employee access.

Step 3: Develop alternative delivery methods for non-safe-harbor employees

  • Paper delivery:
    • Use direct mail to send notices to employees’ home addresses.
    • Track delivery or obtain acknowledgment if needed.
  • In-person distribution:
    • Pass out a notice packet during employee onboarding sessions or open enrollment meetings.
    • Obtain signed acknowledgments from employees upon receipt.
  • Hybrid approach:
    • Notify employees electronically (if possible) and follow up with a hard copy for those without confirmed access.

Step 4: Communicate and train

  • Provide instructions on accessing electronic documents, including login steps and troubleshooting resources.
  • Offer support channels (e.g., HR representatives or your IT help desk) for employees with issues.
  • Train managers and HR staff to help employees with their delivery options.

Step 5: Monitor and document compliance

  • Maintain a log of consents, acknowledgments and delivery methods for each employee.
  • Audit delivery methods periodically to ensure compliance with the DOL requirements.
  • Retain copies of all notices, along with records of how and when they were delivered.

Step 6: Review and update your communication strategy

  • Regularly evaluate the workforce to identify employees who need alternative delivery methods (e.g., employees in the field and nondesk employees).
  • Update technology solutions to improve accessibility and capture receipt (e.g., check-the-box or clickability features).
  • Stay informed about regulatory updates regarding electronic delivery requirements. (Electronic delivery may be the gold standard in the future; it was encouraged and allowed by the DOL during the COVID-19 pandemic.)

Step 7: Engage employees

  • Use plain language when communicating about new notices and their importance to ensure readability.
  • Highlight key information with summaries or FAQs.
  • Provide a feedback channel for employees to report issues or suggest improvements to the delivery process.
Have questions?

Need help on this topic or have other benefits related questions? Reach out to our Employee Benefits team and we’ll be happy to help.


This content is for informational purposes only and not for the purpose of providing professional, financial, medical or legal advice. You should contact your licensed professional to obtain advice with respect to any particular issue or problem. Please refer to your policy contract for any specific information or questions on applicability of coverage.

Please note coverage can not be bound or a claim reported without written acknowledgment from a OneGroup Representative.

This content is for informational purposes only and not for the purpose of providing professional, financial, medical or legal advice. You should contact your licensed professional to obtain advice with respect to any particular issue or problem.

Copyright © 2024 Applied Systems, Inc. All rights reserved.